criteria for support and Terms and Conditions

who we support

 

At Harry’s Pals we support parents across England and Wales who have in the past five years received a diagnosis that their child has a severe illness of disability. To ask any questions around this criteria please contact us

short breaks

  • We will offer breaks to parents who need some time out, or to mums and dads with their children. In the case of single parent families we will allow you to bring another person as company and support

  • Can apply for one break every three years

  • We do not provide breaks for overseas travel

  • Breaks are limited to 2-4 nights

  • We will work with you to find a break which is right for you and your family, taking into consideration your families needs

  • Any damages, loss or breakages at your allocated accomodation during your stay will be charged to you. Harry’s Pals will not pay for these

  • Whilst Harry’s Pals will do their best to make sure that the property is suitable in terms of accessibility it is up to the parents to make sure that Harry’s Pals know of all additional requirements such as wheelchair accessibility and parking.

  • Breaks will be allocated dependent on need and availability

  • We do not provide the monetary value for you to book your own break

  • We cannot guarantee you a break but will do our very best dependent on whether you meet the criteria

  • Whilst we will not ask for a payment to be made for these breaks, we do appreciate any donation you feel able to contribute to Harry’s Pals

  •  We wont offer breaks to families who can afford to go away without our support. Questions to ascertain financial circumstances are included within the application form.

counselling and therapy

  • Upon application you will be allocated a counsellor or therapist dependent on availability and location. We will also work with you to make sure this counsellor/ therapist is working for you

  • Each applicant will be allocated a number of sessions dependent on assessment. Harry’s Pals will fund a maximum of ten sessions per person.

  • In some instances, we will provide counselling to parents that have experienced a bereavement. This will be at the discretion of the Trustees and senior management. This opportunity is most likely to be offered to a family that has seeked support from Harry’s Pals in the past

  • You will be required to let us know if you are not happy with your counsellor or therapist so that we can allocate you someone else

  • You must let us know if you decide not to attend the sessions anymore so that we can allocate some sessions to another individual

  • You must provide at least 24 hours notice if you wish to cancel a session. Failing to do so may result in a cancellation fee and  withdrawal of Harry’s Pals support

  • All information shared with Harry’s Pals is completely private and confidential and will not be shared unless we have your permission

  • We cannot guarantee that we will provide you with support, however providing you meet the criteria we will do our very best.

  • This service is free, but we do ask that anyone taking part in these sessions considers making a donation to Harry’s Pals if able to, even if its just a few pounds